| NATIONAL ASSOCIATION OF ADMINISTRATIVE LAW JUDICIARY |
Access to Justice
Content Credit: Judge Karen Aileen Howze (Ret.) |
U.S. institutions have long grappled with inequities tied to race, gender, economics, disability, and more.
Federal monitoring and social movements since the 1960s highlighted disproportionality (over/under‑representation) and disparities (unequal outcomes).
Bias is embedded in systems such as healthcare, housing, education, child welfare, and criminal justice, with extensive data showing unequal treatment across groups.
It includes learned behaviors, values, beliefs, and social norms.
Sub‑cultural factors—religion, age, class, language, disability, immigration status, geography—intersect with cultural identity.
These intersections create structures of power, privilege, and access, shaping:
How individuals experience systems
How they respond to interventions
How they perceive and accept judicial decisions
Privilege benefits one group at the expense of others, often invisibly.
It is tied to social power and can reinforce institutional bias.
It frequently operates automatically and is based on assumptions about “the other.”
Explicit bias – conscious attitudes or beliefs
Implicit bias – unconscious associations
Confirmation bias – seeking information that supports preexisting views
Distorted perceptions of people and events
Misconceptions becoming “reality”
Internalization of negative stereotypes by targeted groups
Bias, privilege, and cultural context can influence:
Inferences judges draw
Assumptions about litigants
Interpretation of behavior
Assessment of credibility
Perceptions of parental fitness in custody cases
The presentation asks judges to reflect: Are these forces affecting my decisions? How?
A three‑step framework:
Introspection – Identify personal biases
Awareness of power imbalances – Recognize privilege
Institutional accountability – Ensure systems support fairness
Cultural humility shifts focus from “mastering” cultures to engaging respectfully with individuals.
Four pillars essential to legitimacy:
Neutrality
Respect
Voice (litigants feel heard)
Trustworthiness
These principles strongly influence litigant satisfaction and compliance.
Judges must consider:
Judicial demeanor
Staff interactions with litigants
Hearing environment
Consistency in process
Small changes in tone, clarity, and accessibility can significantly improve fairness.
The document ties cultural humility and procedural justice to judicial ethics, referencing:
ABA Model Code for State ALJs
Canons on impartiality, bias, decorum, supervisory duties, and misconduct reporting
Judges must avoid even the appearance of bias and ensure staff do the same.
The “new quest” requires:
Ongoing self‑reflection
Training staff
Challenging assumptions
Using inclusive language
Ensuring accessibility for people with disabilities, limited literacy, or language barriers
The message is optimistic: This work is complicated, but not impossible.
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